Frequently Asked Questions
We currently use the United States Postal Service (USPS). All of your shipments are tracked and you can expect to receive tracking information via email within 5-7 business days of shipment.
Once your order has been dispatched, LIFT Christian Apparel accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted, LIFT Christian Apparel is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was sent. Unfortunately we are not able to give any refunds or resend orders in these circumstances.
Typically, orders will ship out within 5-7 business days of ordering and will be shipped standard service. Once shipped, orders are generally received within 5 business days. We do not ship on Sundays or holidays. We will do all we can to ensure your order is delivered on time, LIFT Christian Apparel cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.
We do not offer cash refunds at this time. However, if an item does not work out for you, we would be happy to offer you a store credit that will go toward your next order once your item has been returned.
Our policy lasts 14 days. Returned items must be postmarked within 14 days of the customer receiving the order. Items must be unworn and unwashed. Unfortunately, items that do not meet these criteria are non-refundable and will be denied. We recommend using registered mail as we canno be held lible for any lost items in the post.
All postage costs for returns must be covered by the customer. To exchange your items, please return them to:
LIFT Christian Apparel
4805 Walnut Ridge Ct
Columbia, Missouri 65203
Write us a note on your package slip stating the product and size you would like instead. For further questions, please contact us at firstname.lastname@example.org